· Your orders are sent by UPS Cargo from our headquarter in Istanbul free of charge.
· Your orders are processed within 1-3 business days after your order confirmation.
· Your package will be sent to your registered delivery address within an average of 1-5 business days following its delivery to the cargo company.
· Our company is not responsible for delays caused by the cargo company.
· After your cargo tracking number is processed, it will be automatically sent to the e-mail address you used in the order.
· In case of change/return, you can send the product / products you want to change / return to us free of charge with the UPS Cargo subject to the change / return conditions on our website. If you choose to send the product you want to change / return with a cargo company other than UPS Cargo, our Company shall not cover the cargo costs.
· In this case, you shall pay the cargo costs.